Systems Engineering and Administration

Providing Service and Infrastructure Management Using the ITIL Framework

At Broad Reach Solutions we support enterprise-class systems and applications by optimizing and managing the most complex infrastructures. As a result, we are able to bridge the gaps between traditional systems administrators, network engineers, application administrators and software developers. Our services include:

  • Systems Engineering
  • Systems Administration
  • Application and Middleware Support
  • Data Base Administration
  • Network Engineering
  • Incident and Problem Management
  • Configuration and Change Management
  • Service Level, Capacity, Availability Management

Systems and Software Development

On time, on budget, every time...

Our principals have extensive experience in architecting, designing and implementing distributed enterprise solutions and web-based applications. Our approach is architecture-centric and considers systems' non-functional requirements when making architecture and design decisions in order to choose the best solution. Through our dozens of successful engagements, we've developed a solid methodology for software development, based on a few core concepts:

  • Technologies and requirements inevitably change, so software must be built in a modular manner, allowing components to be easily replaced;
  • Much of the development process involves simple, but error-prone tasks; so to the extent practical, we create automated solutions to avoid error and facilitate frequent testing and integration; and
  • There is no single process that works best in every case; our pragmatic approach allows development to follow iterative, agile and other commonly used methods as required by the client or the nature of the work.

Development Support

Configuration Management

Broad Reach Solutions, LLC provides a full range of services and staff to support today's dynamic, distributed development environments using best practices and network tools for configuration control that support even the most complex projects. Whether you are developing a simple application or developing an enterprise-class system using multiple languages, work streams, and releases, Broad Reach Solutions can provide you with the talent and tools to ensure your configuration Management infrastructure provides configuration control without slowing down development.

System and Software Testing

Broad Reach Solutions, LLC offers a full range of testing services including functional, integration, and performance testing activities. We employ a number of open source and commercial automated tools to support continuous integration and automated regression testing to speed up your release schedule. Our test engineers work with customers to plan the scope of the testing activities, develop testing strategies that meet the objectives of the project, prepare test cases and test data, conduct test activities, and provide test results and reports.

Independent Validation and Verification

Broad Reach Solutions, LLC uses extensive IT System development and management experience to the independent validation and verification of systems throughout the system development lifecycle using a systematic process designed to evaluate the strategy, approach, execution and implementation of target system.

Project Management

Providing Structure and Leadership in Today's Rapidly Changing IT Project Environment

Implementing systems is inherently a risky ordeal. With changing requirements, evolving technology, and reduced budgets, today's IT projects need the dedication and know how of project managers who know both the Project Management Body of Knowledge, but also understands the technical and business objectives of your enterprise. Broad Reach provides seasoned project managers who can balance an enterprise's competing objectives and ever-changing environment.